Tile FAQ's

You’ve got questions and we’ve got answers! Find out all you need to know about the top flooring category frequently asked questions.
What is the difference between porcelain and ceramic tile?
It’s important to know that all porcelain is ceramic but not all ceramic is porcelain. Porcelain is actually ceramic that has lower water absorption due to a denser body, so it’s really ideal for outdoor installation. Porcelain is also fired at a higher temperature, causing it to become 30% harder than stone and much more denser and impervious to moisture. Ceramic tile, meanwhile, has more color options, is more cost effective than porcelain, and tends to be easier for installers to cut.
How durable is tile and stone flooring?
When you choose tile and stone flooring for your home, you’re selecting a lifetime of strength. Extraordinarily durable, tile and stone flooring is eco-friendly, resistant to stains, odors, bacteria and scratches, making them a great flooring option for high-traffic homes in every climate.
Is tile and stone flooring a good choice for homes with children and pets?
Absolutely! Glazed with stain and scratch resistant technology, tile and stone flooring are also bacteria and odor resistant. When food falls on the floor, you never have to worry about the 5-second rule.
Does tile and stone flooring feel cold underfoot and can I install under flooring heating?
Tile and stone flooring are the best options when it comes to under floor heating. Tile and stone flooring retail heat, providing additional warmth to any room. Glaze technology lends a smooth feel to tile and stone flooring, but for added comfort we recommend layering your flooring with a soft, stylish area rug.
What's the best way to clean my tile or stone flooring?
At least once a week, wipe down, damp or steam mop your flooring with a cleaner specifically made for stone or tile flooring that has a neutral PH.